Nina, Derwood

Good morning! I’ve been meaning to send this email for a while. I can’t remember if it was this past Monday or the Monday before, but it was a very windy Monday morning when our trash was waiting for pick-up. Your crew comes very early in the morning (and we can always count on the timing, which is fantastic). We had put out our trash the night before, and the next morning when I came outside to get the empty cans before they blew away, I didn’t see them at the end of my driveway. That’s because someone, and I can only assume it was your employees, had moved our trash can right up against our home. What a nice gesture!! I just wanted to tell you that whoever is picking up our trash has been wonderful since day one: reliable, neat, and thoughtful.

Edit: Employee identified as Reggie Oden